Frequently Asked Questions
What is your sample lead-time?
Samples take 21 days to complete.
What is your production lead-time?
New models take 55-60 days for production with 45 days for repeat orders.
What is your MOQ?
At least x1 full container load per order.
Do you do honey-comb packing?
Yes, we do.
Have you done mail order items?
Yes, we are very familiar with mail order furniture and have been manufacturing for the US market over 30 years.
What are your payment terms?
Production is confirmed upon 40% deposit, the balance 60% paid within x1 week of shipment against shipping documents.
What finishing do you do?
We have done a variety including; PU, MPU, NC, UV finish, High-gloss, Antique finish, Wire Brush finish, Lacquer finish and others as required.
Are you familiar with 3rd party testing?
Yes, we have undergone SGS, TUV, Intertek testing.
Is your source wood certified?
As required, we use CARB P2 and TSCA IV wood materials.
What foam do you use in your upholstery?
We use fire-retardant foam and fabric or standard foam / fabric as per customer requirements.